We strive to deliver products purchased from India Exhibition Centre in excellent condition and in the fastest time possible. For all purchases of Rs. 499 or more, we will deliver the order to your doorstep free of cost. A shipping charge of Rs. 70 for metro & state capitals and Rs. 100 for rest of the serviceable areas will be applicable to all orders under Rs. 499.
How much are the delivery charges?
IEC provides free delivery on all items if your total order amount is Rs. 499/- or more. Otherwise Rs. 70 for metro & state capitals and Rs. 100 for rest of the serviceable areas is charged as delivery charges.
What is the estimated delivery time?
The estimated time of delivery is mentioned on every page. It may differ from one item to another. Please read below for an explanation of delivery estimates:
Mentioned as 3-4 days delivery time: These items will also be mentioned as "In Stock". These areas are metros and state capitals as serviced by our chosen couriers. The delivery time will be 3-4 business days. Business days exclude public holidays and sundays.
Mentioned as more than 3 days delivery time: These items will also be mentioned as "In Stock". These areas are non-metros and non-state capitals as serviced by our chosen couriers. The delivery time will be 5-6 business days. Business days exclude public holidays and sundays. You can always rest assured that you will receive your order within the time specified.
Preorder or Forthcoming: These items are soon to be released and we prebook your item for you. The item will be shipped to you on the day of it's official release launch. The Preorder duration varies from item to item. Once known, release time and date is mentioned. Eg: 5th May, August 3rd week.
For Out of Stock items: Currently we do not have these products available for sale. We may let you know once it is available for sale at indiaexhibitioncentre.com.
Permanently Discontinued:This product is no longer available on IEC because it's obsolete and/or production for it has been discontinued.
With every order, you will receive an email containing the details of the order placed by you. Once we ship the item(s), you will receive another email containing the shipping details.
How will the delivery be done?
We process all deliveries through reputed couriers.
If there is no courier service available in your area, we will get in touch with you and try to work out a convenient alternate delivery location that is serviced by our courier partners.
All Items are Insured for theft & damages during transit.
What about warranty and hidden costs (sales tax, octroi etc.)?
There are no extra taxes, hidden costs. The price mentioned on the website is the final price. What you see is what you pay in addition to shipping charges. All taxes are included with the list prices.
Why does the estimated delivery time vary from product to product?
Items which are labeled 'In Stock' on their respective product pages, are stocked in our various warehouses and usually takes 3-4 business days to reach our customers. Items which we will need to procure or import, are labeled 'Imported' on their respective product pages - the delivery of these items can vary between 2 and 4 weeks. Products which you can pre-book, and are labeled as 'Forthcoming' are dispatched on the release date of the particular product - release dates are mentioned on the product page.
I was able to buy products earlier from my city/pincode, but my city/pincode is shown as 'undeliverable' in your system. Why?
As a process, we constantly look at service levels of our logistics partners and make changes to those areas that do not match our service standards. As a result, there may be certain areas that we do not deliver to, as part of this process. Deliveries to such areas may hence be temporarily affected, before we are able to resume the same.
Does IEC deliver internationally?
IEC doesn't deliver items internationally. You are more than welcome to make your purchases on our site from anywhere in the world, but you'll have to ensure the Delivery Address is within India.